Hotelz App
Room Service Funnel
Ordering Room Service
Hotelz specializes in creating a home-away-from-home
experience for guests around the world.
Mobile App | UI / UX
Meet Emma and Josh
They just landed in NYC and jet lag has hit them pretty hard. They wake up in the middle of the night and are hungry. Emma opens up the Hotelz app wanting to order something to eat
Welcome to Hotelz
Welcome Page
Hotelz app recognizes your geo-location and time-zone for a personalized experience
Depending on the hour, a pop-up will offer the guest a promotional discount
'What would you like to do' - gives the guest several options to choose from the gallery
Emma and Josh Order Room Service
Category /
Menu Page
Each category title is an expandable menu
Each menu includes prices with icons or images
Simple highlight selection of chosen item when clicked
Product Page
Each item in the menu has it's own page; including image, rating and description
'Add Comment' option will open a text box to allow the guest to personalise their order
The guest can then change the quantity and 'Add to Bag'
A notification will appear at the top of the screen to confirm that the item has been added to the order
Emma chose Gin and Tonic for her and Josh
Back to
Category Page
Emma has chosen to order a pizza with their drinks
Choosing a small one, including the discount as advertised earlier on late night snacks
My Bag &
Checkout Page
Before checking out the user can sign up or continue with no registration.
On checkout page the guest will fill in their details:
Room number, Full Name and Passport number are required
There are three payment options to choose between
Success Page
Once the guest has completed their order they will receive confirmation, estimated time and order number
There is also an option to cancel the order
'Explore Hotelz' button takes the guest back to the main menu
Emma and Josh are ready to enjoy their midnight snack